Privacy Policy

This privacy policy explains how African Children’s Fund uses any personal information we collect about you when you use this website.

Who are we?

African Children’s Fund is a registered charity in England and Wales (1114699) and our registered office address is: Silver Birch House, Cow Lane, Longworth, Abingdon, Oxon, OX13 5EJ.

What information do we collect about you?

We collect information about you in the form of name, address, telephone number and email. This is collected when you complete the form on our website to register for our newsletter, when you enquire about fundraising, when you volunteer for us or when you make a donation. We also collect information on your taxpayer status if you tell us your donations are eligible for Gift Aid. We use cookies on our website to track visitor use of the website and to compile statistical reports on website activity.

How will we use the information about you?

African Children’s Fund takes care to protect your personal information and does not share it with any third party, other than the software systems we have chosen carefully to support our activities.

We hold and process supporters' personal data for a number of reasons:

• To keep supporters updated about our projects, fundraising activities and appeals 

• To keep a record of donations made and to claim Gift Aid on donations

• To support volunteers

• To support community-based fundraising

• To ensure we do not send unwanted information to supporters or members of the public who have informed us that they do not wish to be contacted

How will we store the information about you?

African Children’s Fund stores the information you provide us in secure, protected systems which are only accessible by authorised staff with username and password entry.

Transfers outside of the UK and European Economic Area

We will store or transfer some or all of your personal data to countries that are not part of the UK or European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data are treated just as safely and securely as they would be within the UK and under our Data Protection Legislation as follows:

• We share your data with external third parties (software providers such as Mailchimp) that are based outside of the UK & EEA. The following safeguards are applied to such transfers:

  • We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the Information Commissioner’s Office.

  • We use specific contracts with external third parties that are approved by the Information Commissioner’s Office and European Commission for the transfer of personal data to third countries. These contracts require the same levels of personal data protection that would apply under the Data Protection Legislation. More information is available from the European Commission.

  • Where we transfer your data from the UK to a third party based in the US additional steps have been taken to ensure your personal data will be treated as securely and safely as it would be in the UK and under the GDPR.  We check whether or not the US-based organisation is certified to the UK extension to the EU-US Data Privacy Framework.  If not, we continue to rely on signed Data Processing Agreements with our data processors based on model contract clauses provided by the Information Commissioner’s Office and European Commission (also known as ‘standard contract clauses’), which impose suitable data protection standards on a contractual basis.

Please contact us using the contact details provided below for further information about the particular data protection mechanisms used when transferring your personal data to a third country.

How long will we keep your personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations subject to gift aid for at least seven years to comply with HMRC rules.

Marketing

If you have consented to receive marketing in the form of our emailed newsletter or by post, you may opt out at any point by clicking the unsubscribe link at the bottom of each newsletter or by emailing or writing to us.

Your rights

Under Data Protection Legislation, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the contact details provided at the end of this policy.

• The right to access the personal data we hold about you. The section “Access to your information and correction’ will tell you how to do this.

• The right to have your personal data rectified if any of your personal data held by us are inaccurate or incomplete. Please contact us using the contact details provided at the end of this policy.

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold, in certain circumstances. Please contact us using the contact details provided at the end of this policy to find out more.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data are processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the contact details provided at the end of this policy.

It is important that your personal data are kept accurate and up to date. If any of the personal data we hold about you change, please keep us informed for as long as we have those data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first using the contact details provided at the end of this policy.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at address at the bottom of the page. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity via sites such as Google Analytics. Cookies may identify you as the same individual, even if we don’t know your name, and we can identify location, IP address and device information.  As such, we make sure you have a choice about the cookies that are placed on your device for our statistical purposes.  We would appreciate it if you opt-in to accept these cookies when the website asks you, as it will help us to improve it over time.   You can always review your cookie preferences by clicking on the link at the bottom left corner of each webpage.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Should you provide consent to the placing of Cookies, the following Cookies may be placed on your computer or device:

Other websites

Our website contains links to external websites including JustGiving for donations and Mailchimp for newsletter sign-up. This privacy policy only applies to African Children’s Fund and our website www.africanchildrensfund.org so when you link to other websites, you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 7th June 2025.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email: info@africanchildrensfund.org

By post: Silverbirch House, Cow Lane, Longworth, Abingdon, OX13 5EJ